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Solutions / Facility Ops
VPM

Valet Parking Management

Streamline hospital parking from arrival to pickup

Hospital parking operations, token flow, and vehicle tracking.

Overview

Built for healthcare operations

Valet Parking Management (VPM) digitizes parking operations for hospitals and large healthcare campuses. Token-based vehicle intake, real-time lot tracking, SMS pickup alerts, and revenue reporting give operations teams control over a high-traffic touchpoint that shapes every patient and visitor's first and last impression.

Key features

What VPM delivers

Purpose-built capabilities shaped by real healthcare deployments.

Digital token & intake flow

Quick vehicle registration with photo capture, token printing, and key custody logging.

Real-time lot occupancy

Live view of parked vehicles by zone, level, and status — available, retrieved, overdue.

SMS pickup notifications

Patients request vehicle retrieval via SMS or app — valets receive dispatch alerts instantly.

Priority & accessibility lanes

Fast-track protocols for emergency arrivals, senior citizens, and mobility-impaired patients.

Valet staff assignment

Shift rosters, vehicle handoff tracking, and per-valet performance metrics.

Revenue & tariff management

Configurable parking rates, complimentary passes, and daily revenue reconciliation.

Damage & incident logging

Pre-parking vehicle condition photos and incident reports for dispute resolution.

Operations analytics dashboard

Peak hour volume, average retrieval time, revenue trends, and staff productivity reports.

Benefits

Outcomes for your organization

Better arrival experience

Fast, organized valet intake sets a positive tone before patients even reach reception.

Faster vehicle retrieval

SMS-triggered dispatch cuts wait times at discharge and visit completion.

Operational control

Real-time lot visibility and staff tracking replace clipboard-based parking management.

Revenue accountability

Automated tariff calculation and daily reconciliation reduce leakage and disputes.

Use cases

Where VPM fits

1

Large hospital campuses

Manage high-volume valet operations across main entrances and specialty blocks.

2

Premium patient services

Offer concierge parking as part of executive health and maternity packages.

3

Multi-tower facilities

Zone-based lot management with cross-tower vehicle retrieval coordination.

Ecosystem

Works with the Medbyte suite

VPM connects with other Medbyte products so data flows across your hospital — not through fragile one-off integrations.

Ready to explore VPM?

See how Valet Parking Management can support your Facility Ops workflows.