Healthcare eCommerce Suite
Healthcare eCommerce built for pharmacies and care networks
Product catalog, orders, payments, and customer management.
Overview
Built for healthcare operations
Healthcare eCommerce Suite (ECOM) enables hospitals, pharmacies, and diagnostic chains to sell products and services online — health packages, OTC items, lab tests, and wellness programs — with inventory sync, payment processing, and customer management designed for regulated healthcare commerce.
Key features
What ECOM delivers
Purpose-built capabilities shaped by real healthcare deployments.
Product & service catalog
List medicines, health packages, lab panels, and wellness services with rich descriptions and images.
Order & checkout flows
Cart, prescription upload, address management, and multi-payment gateway support.
Inventory synchronization
Real-time stock levels from HSS and pharmacy systems prevent overselling.
Customer & loyalty profiles
Purchase history, preferences, and loyalty points in unified patient-customer records.
Promotions & campaigns
Discount codes, bundle offers, and seasonal health package campaigns.
Fulfillment coordination
Home delivery, store pickup, and lab collection scheduling through MD and LP.
Prescription & compliance checks
Rx validation workflows and restricted product rules for regulated items.
Sales analytics
Revenue, conversion, basket size, and product performance dashboards.
Benefits
Outcomes for your organization
New revenue channels
Reach patients beyond the hospital walls with compliant online health commerce.
Connected fulfillment
Orders flow into inventory, distribution, and lab systems without manual re-entry.
Patient retention
Repeat purchases, packages, and loyalty programs keep patients in your ecosystem.
Operational efficiency
One platform for catalog, orders, payments, and customer service.
Use cases
Where ECOM fits
Hospital pharmacy online
Sell OTC products, health supplements, and refill prescriptions with delivery.
Diagnostic health packages
Market and book lab panels and wellness screenings through a branded storefront.
Retail pharmacy chains
Multi-branch eCommerce with centralized catalog and local fulfillment.
Ecosystem
Works with the Medbyte suite
ECOM connects with other Medbyte products so data flows across your hospital — not through fragile one-off integrations.
Health Supply Suite
Inventory levels sync to prevent out-of-stock online orders.
Medical Distribution Platform
Order fulfillment and delivery tracking for eCommerce purchases.
Lab Platform
Lab test orders from the store flow into lab processing workflows.
Loyalty Program Management
Loyalty points and tier benefits applied at checkout.
Ready to explore ECOM?
See how Healthcare eCommerce Suite can support your Commerce workflows.